Between 2021 and 2023, differences in customer satisfaction between the best and worst performing operators narrowed; differentiation is getting...
This report draws on data from Analysys Mason’s 3Q 2023 survey of 18 000 consumers worldwide to reveal how AI for operations (AIOps) can help...
This article discusses Analysys Mason’s forecast for the mobile voice and messaging market until 2028. It examines the traffic trends for...
This report provides detailed 5-year forecasts for the adoption of pay-TV and streaming video services in Sweden. It includes data on key metrics,...
Operators have long sought involvement in the digital economy, but they have had varying levels of success. This report explores the current trends...
In this episode of our AI podcast series, Analysys Mason's Stela Bokun, partner and expert in strategy and Paul Jevons, director and expert in...
This article explores the potential impact of operators' SMS messaging charges on the take-up of RCS in...
European operators had to adjust their fixed–mobile convergence (FMC) tariffs in 2023 in response to the high inflation experienced in 2022. We...
FTTR can provide improved latency and throughput compared to other in-home connectivity solutions but commercial deployments are nascent. Operators...
This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...